Consumers First Management

is a professional, full service collection agency based in California with 15 years of collection industry experience and resources to handle your debt collection, litigation and post judgment recovery problems. State-of-the-art information technology and a highly trained staff of collection professionals have made our company one of the most recognized and effective names when it comes to debt collection.

Consumers First Management is the fastest growing professional debt recovery agency in California. Our staff has spent more than 25 years recovering and managing commercial and consumer debt, including retail, wholesale, banking and lending institutions. Our agency is made up of a management team with years of cumulative experience in the debt collection industry.

Professional & Ethics

Consumers First Management takes pride in its Culture of Excellence. As such, our clients have come to expect outstanding performance and exceptional service. We have earned our exemplary industry reputation by recruiting the industry’s top talent and providing them with outstanding training. Our team of tenured professionals is retained by providing them with the optimal work environment, competitive compensation, incentives and on going motivation. Consumers First Management demands our collection professionals work every day to maintain and or strengthen the relationship between their customer/client and the company while working to resolve the collection issue that exists between the two parties.

Consumers First Management is fully compliant and remain devoted to all State laws, Federal laws and Collection practices regulations.

Compliance & Corporate Governance:

  • Fair Debt Collection Practices Act (FDCPA)
  • Privacy Act
  • Fair Credit Reporting Act

Consumers First Management prides itself on and is committed to providing ethical and professional collection service to its clients. KB American Group insists that its highly knowledgeable and experienced collection staff treat everyone with dignity and respect at all times. KB American Group understands the difficulties and stress that can be associated with financial difficulties and sees to work towards solutions to these financial problems.

Consumers First Management is:

  • Insured

Proud member of the following associations and organizations:

  • ACA International
  • Better Business Bureau
  • California Association of Collectors, Inc.
  • Los Angeles Chamber of Commerce
  • California Association of Judgment Professionals